Refund and Returns Policy
Overview
At BootBottom, we want you to love what you wear. If you’re not
completely satisfied with your purchase, our return policy lasts
7 days from the date of delivery.
Return Eligibility
To be eligible for a return, your item must meet the following
conditions:
- The footwear must be unused, unworn, and in its original condition
- It must be returned in the original packaging with all tags intact
- Proof of purchase (order ID or invoice) is required
The following items cannot be returned:
- Worn or used footwear
- Items without original packaging or tags
- Products purchased during clearance or final sale
Refunds
Once we receive and inspect your returned item, we will notify you
about the approval or rejection of your refund. If approved, your
refund will be processed within 5-7 business days to your original
payment method.
Exchanges
We only replace items if they are defective, damaged, or if you
received the wrong size. If you need an exchange, please contact us
at info@bootbottom.com within 7 days of delivery.
Return Shipping
Customers are responsible for return shipping costs unless the item
received was defective or incorrect. Shipping costs are non-refundable.
Need Help?
For any questions about returns or refunds, reach out to us:
📞 Phone: +91 75005 35328
📧 Email: info@bootbottom.com
